ADP and Intuit QuickBooks are two payroll software options businesses sometimes consider. They both provide a payroll solution, but they take unique approaches and come with different limitations. We asked chat support a simple question – do you offer the option of paying employees by direct deposit or paper check? She asked us several questions before saying she had to route us to a sales person, and asked for our email and phone number. You can enter employee hours, submit payroll, view payroll taxes and forms, and even pay payroll taxes.
Run powered by ADP is under the ADP umbrella, which earns recognition on our top ten list of the best HR software. Additionally, ADP Workforce Now is in the top five for applicant tracking and recruiting, compensation management, employee self service, and learning management. In addition to a 50 percent savings from my previous payroll provider, I’ve found ADP’s customer service to be a massive upgrade. When you sign up for small business payroll processing, you'll get 3 months on us. While QuickBooks users think that the payroll system is spontaneous, they have protested about the customer assistance, which comprised on long wait times and problems getting the issue fixed. Some of the customers also wanted the interface to be less cluttered and the pricing more reasonable.
But depending on what you're looking for, one might still be better than the other. Since small businesses negotiate custom deals with ADP, they have been known to be accommodating with integration requests from their customers. The Core plan comes with messaging and call-me-back support from 6 a.m. Premium and Elite plans come with 24/7 priority phone, messaging and call-me-back support. The Workforce portal gives employees access to their pay history, W-2s and how much paid time off they have remaining.
ADP Run vs. QuickBooks Payroll:
The base plan includes full payroll services and tax filings, while the three upper-tier plans offer various levels of HR tools and support. Quickbooks is an Intuit payroll and accounting solution designed to meet the needs of both small and medium-sized, growing businesses. There are a variety of plans, starting with small packages built for independent contractors and self-employed individuals. It handles payment, calculating and filing taxes, benefits management, direct deposits and more. When you’re setting up employee records, you can configure federal, state, and local withholding. You can also set up direct deposit and customize items such as earnings deductions, paid time-off, and workers’ compensation data.
The service takes care of all the red tape so you can focus on building a successful business. However, it was rather difficult to find live customer assistance, as the chatbot is heavily automated and there’s no email feature for prospective customers. If you’re interested in speaking with a representative as you’re exploring the various plan options, calling customer service is your best bet. QuickBooks has three plans, all of which include full payroll services.
- QuickBooks, on the other hand, is primarily accounting software that includes payroll as an add-on.
- We tested all three forms of ADP RUN customer support, as detailed below.
- But depending on what you're looking for, one might still be better than the other.
- Both QuickBooks Payroll and ADP RUN assist with salary payments, tax compliance, wage garnishment, and new hire reporting.
- Intuit also provides a to-do list showing required and recommended tasks, and its email reminders can help keep you on your toes.
Intuit Online Payroll
ADP RUN is the best for payroll if you require a lot of HR functions, perhaps because you’re new to using software to automate payroll management. It’s also suitable for businesses that want to build their payroll plan. Payroll Elite costs $62.50 for the first three months, plus $10 per employee per month.
Synopsis of User Ratings and Reviews
Calculates, files and deposits local, state and federal taxes for no additional fee. There is, however, an additional fee to process year-end filings. We believe everyone should be able to make financial decisions with confidence. As you grow your employee base, you can upgrade to ADP Workforce Now for a more comprehensive HR and payroll solution.
Our small business expertise and easy-to-use tools help you stay focused on what matters most – your business. However, integration with third-party providers can extend payroll services to other countries. We called the ADP RUN customer service number and reached a live representative within about two minutes.
Payroll
QuickBooks Online Payroll and RUN Powered by ADP® are both popular payroll solutions for small businesses. QuickBooks Payroll offers three payroll plans for small businesses with pricing based on total number of employees. Rippling also automatically calculates and files payroll taxes with federal, state, and local agencies, helping your business maintain compliance without the extra effort. It supports both US and global payroll, making it easy to pay employees and contractors worldwide. ADP offers global payroll solutions through products like ADP GlobalView Payroll and ADP Celergo, enabling payroll processing in over 140 countries.
How QuickBooks Online can help you business differently
QuickBooks offers a straightforward interface that users find easy to navigate. Businesses using QuickBooks accounting software can sync payroll data automatically. The mobile app lets users manage payroll from anywhere, though it lacks some features found in the desktop version.
Explore additional comparisons
- They both provide a payroll solution, but they take unique approaches and come with different limitations.
- However, users love that ADP RUN updates you about tax codes, minimum wage and other tax and payroll compliance regulations.
- The variety of products and packages enables users to find a solution that fits a company’s unique needs.
- Everything operates on a single system, so when an employee joins, gets a promotion, or moves to a new location, payroll updates automatically.
- Over 900,000 small businesses trust ADP® to deliver a better payroll experience.
However, many businesses are happy customers of ADP, so it may be worth contacting ADP to get a quote. ADP lets you choose from multiple group health care options, in addition to solutions that help employees pay off student loan debt adp vs intuit and save on everyday shopping expenses. These can be tacked onto any plan, but administration is an add-on.
Intuit also supplies free apps for iPhone and Android that let you perform most payroll-management tasks, but it doesn’t provide mobile access for employees. To better compare its pricing with that of ADP’s RUN, I calculated the estimated cost for Intuit Online Payroll for 15 employees. It added up to about $61 per month for the subscription that includes the tax forms, or about $106 per month with employee time-tracking. Intuit Online Payroll starts as a 30-day free trial period, which begins when you run the first pay period. Both Intuit Online Payroll and RUN by ADP can help you better understand and track the forms and filings required for your employees. Each service lets you access payroll information from a Web browser, smartphone, or tablet.
After clicking Get Pricing, we received a popup message that a representative would be in touch. QuickBooks Payroll has a 'great' User Satisfaction Rating of 87% when considering 1014 user reviews from 4 recognized software review sites. ADP RUN has a 'excellent' User Satisfaction Rating of 90% when considering 2835 user reviews from 3 recognized software review sites. Information based on ADP internal research and is accurate as of April 29, 2025 and is subject to change. So, if you can't find your favorite app in the marketplace, you might be able to negotiate with them to add it to the list.
